Terms of service
Effective date: August 18, 2026
This website is operated by Psyours Commerce L.L.C. Throughout these Terms, “Psyours,” “we,” “us,” and “our” refer to Psyours Commerce L.L.C. By visiting our website or purchasing from us, you agree to these Terms of Service and all policies referenced here.
1. Eligibility and Account Information
You must be at least the age of majority in your place of residence, or use the website with the consent of a parent or legal guardian. You agree to provide current, complete, and accurate account, billing, and delivery information and to keep it updated.
2. Products and Natural Variations
We make reasonable efforts to display product colors, dimensions, and details accurately. Natural pearls and gemstones may vary in color, tone, shape, texture, inclusions, and pattern. These natural characteristics make each piece unique and are not defects. Measurements are approximate unless stated otherwise.
3. Orders, Pricing, and Payment
All prices are shown in the currency displayed at checkout. We may refuse, limit, or cancel an order for reasons including suspected fraud, pricing or inventory errors, payment failure, or purchase quantities that appear intended for unauthorized resale. If we cancel a paid order, we will refund the amount charged. Your order is accepted when we send an order confirmation, subject to payment authorization and product availability.
4. Shipping, Duties, and Delivery
Shipping costs, delivery estimates, available destinations, and treatment of duties and import taxes are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, or other events outside our reasonable control. You are responsible for providing a complete and accurate delivery address.
5. Returns and Refunds
Returns, exclusions, return shipping responsibility, and refunds are governed by our Refund Policy. Personalized or custom-made products may not be returnable except where required by law or where the item is defective, damaged, or incorrect.
6. Jewelry Care and Intended Use
Jewelry should be handled with care and kept away from harsh chemicals, excessive moisture, impact, and unsafe use. Our products are not intended for children and may contain small parts. Product descriptions and storytelling content are for personal and aesthetic purposes and do not constitute medical, therapeutic, spiritual, or professional advice.
7. Intellectual Property
The website and its content, including text, images, designs, graphics, logos, product names, and photographs, are owned by or licensed to Psyours and are protected by applicable intellectual property laws. You may use the website only for personal, non-commercial shopping purposes. Reproduction, resale, scraping, modification, or commercial use without written permission is prohibited.
8. Reviews and User Content
If you submit a review, photo, comment, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not violate another person’s rights. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our business, subject to applicable privacy law.
9. Prohibited Uses
You may not use the website for unlawful, fraudulent, abusive, infringing, malicious, or disruptive purposes; attempt unauthorized access; transmit malware; collect personal data without authorization; or interfere with the website’s security or operation.
10. Third-Party Services and Links
Our store is hosted by Shopify and may use third-party payment, shipping, analytics, or other services. Third-party services and websites are governed by their own terms and privacy practices. We are not responsible for third-party content or services except as required by applicable law.
11. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or completely secure access. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
12. Limitation of Liability
To the fullest extent permitted by law, Psyours and Psyours Commerce L.L.C. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our aggregate liability for a claim will not exceed the amount you paid for the product giving rise to that claim. These limitations do not apply where prohibited by law.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Psyours Commerce L.L.C. and its service providers from third-party claims arising from your unlawful use of the website, your breach of these Terms, or your violation of another person’s rights.
14. Severability and Waiver
If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of that provision.
15. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Mandatory consumer protections and jurisdiction rights applicable in your place of residence remain unaffected.
16. Changes to These Terms
We may update these Terms by posting a revised version on this page. Changes apply from the stated effective date. Your continued use of the website after an update constitutes acceptance to the extent permitted by law.
17. Contact
Questions about these Terms may be sent to support@psyours.com. Additional contact details are available in our Contact Information.